PhysioFIRST - Musculoskeletal Physiotherapists

The practice was first established in 1979, providing physiotherapy services to the East Coast. In recent years the practice has expanded in terms of staff, expertise and areas of intervention and the re-brand and renovation reflects this evolution.

We are a dynamic team of registered New Zealand physiotherapists , with over 60 years of combined and varied experience. We are all highly committed to continuing professional development and evidence-based practice. Between us, we will find a treatment approach that is best suited to you.

PhysioFIRST is now part of the Geneva Healthcare Group.

Clinic address: 75 Customhouse Street, Gisborne.

Physiotherapy Services

We provide professional assessment, treatment and rehabilitation to support you to achieve your personal goal including; staying at work, returning to work, returning to sport and optimising your fitness and wellbeing. Our clinic physiotherapy services include:

  • Acupuncture
  • Functional restoration programs
  • Joint mobilisation/manual therapy
  • Chronic pain management
  • Acute sports injury treatment
  • Work hardening programs
  • Moving and handling lectures
  • Back re-education programs
  • Biomechanical and muscle imbalance assessment
  • Injury prevention education
  • Workplace assessment and ergonomic advice
  • Arthritis education and management
  • Strapping
  • Soft tissue work
  • Elective surgery post-op physiotherapy (inpatient and clinic)

What We Treat

All of our experienced Physiotherapists have extensive knowledge of how to diagnose and manage a large range of musculoskeletal injuries (ie. any pain or injury to the bones, tendons, ligaments, or muscles). Our physios also have the expert knowledge to treat complex or chronic pain conditions that may be ongoing from an injury many years ago. Our treatment list includes:

  • Back Pain
  • Neck Pain
  • Sciatica
  • Joint Pain
  • Joint Replacements
  • Arthritis
  • Sports Injuries
  • Ligament / Muscle Strains
  • Repetitive Strain Injuries
  • Tendonitis
  • Muscle Imbalance
  • Postural Problems
  • Headaches
  • Post Fracture Rehab
  • Whiplash Injuries
  • Chronic Pain
  • Pre and Post Operative Exercise
  • Pregnancy-Related Pain
  • Concussion
  • and more…

Treatments We Offer

  • Mobilisation and manipulation
  • Manual therapy
  • Exercise therapy
  • Electrotherapy
  • Postural correction
  • Dry Needling
  • Cupping
  • Soft tissue massage
  • Stretching
  • Taping
  • Chronic pain management
  • Vertebral traction

Physio for Business

We are keen to work with local businesses to provide a first class service, to reduce work-related injury and increase efficiency amongst staff. We can help employers to maintain staff health and wellbeing.

Appointments and Prices

Generally initial assessments take up to 40 minutes and follow up appointments take 30 minutes. To get the best result, please come wearing clothing that will allow for our therapists to see and work on the area you are having problems with.

Bookings are required in order to see one of our therapists however you can pop into the clinic to make an appointment.

It is really important that you show up on time. This means all of our clients are to receive the best service.

If you are running late please contact us so we can see what we can do or alternatively re-book you in at a later time.

Charges apply for all patients. Your insurer may cover the surcharge.

ACC Patients – Adults

  • Initial Assessment:  $35
  • Follow up: $25

ACC Patients – School Students

  • Initial Assessment: $18
  • Follow up: $13

Private Hand Therapy

  • Initial Assessment: $130
  • Follow up: $65

Private Physio

  • Adult: $100
  • Student: $50

Private Podiatry

  • Per visit: $70

Community Services Card (ACC)

  • Initial Assessment: $25
  • Follow up: $20

Extra charges may be incurred for materials and/or if more time is required. 

There is a $30 charge for no shows or late cancellations. This fee can be waived if you give us a 4 hours notice in advance that you cannot make the appointment.

Hand Therapy Services

Our hand therapists are registered Physiotherapists who are specialists in the treatment of upper extremity conditions.

Hand therapy is the non-surgical management of hand disorders and injuries using physical methods such as exercise, splinting and wound care. Hand therapists also treat other upper limb disorders that affect hand function.

Hand therapy may include scar and wound management, functional retraining, splinting, advice on activities of daily living, joint mobilisations, stretching, active and resisted exercises, ultrasound, pain management and education.

Hand therapy has a crucial role in the recovery from injury of the hand or wrist, and in the recovery from upper limb surgical operations.

Hand Therapy Services now available at physioFIRST

ACC Adult

  • Initial: $35.00
  • Follow up: $25.00

ACC Student

  • Initial: $18.00
  • Follow up: $13.00

Non-ACC Private

  • Initial $130.00
  • Follow up $65.00

*Costs may vary for materials used.

Get in touch with us

Have a question?
Send a message to Geneva’s friendly support team.

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If you prefer to call or email, our team is available 24 hours/7 days.

75 Customhouse Street, Gisborne.