Cookie Policy

We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, we recommend you visit http://www.aboutcookies.org for detailed guidance.

The list below describes the cookies we use on this site and what we use them for. Currently we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete the cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari, etc.).

We may use a cookie file containing information that can identify the computer you are working from. The cookie file is anonymous as it only gives us details of your IP address, Operating System (Windows, Linux or OS X), Browser (e.g. Internet Explorer, Google Chrome, or other, plus the version) and Domain (whether you are accessing the site from NZ or elsewhere). We may use the information generated by “cookies” to:

  1. Track traffic patterns to and from our sites such as the pages you visit, the time you spend on each page, the date and time of your visit, and referring pages (pages you came from or go to)
  2. To store information about your preferences, and so allow us to customise our site according to your individual interests; and
  3. enable you to use certain services as a member without having to log on each time and to visit member-restricted areas of the site.

You can choose to refuse cookies by turning them off in your browser and/or deleting them from your hard drive. You do not need to have cookies turned on to use our websites, but you may need them for customisable areas of sites we may develop in the future.

FIRST-PARTY COOKIES

These are cookies that are set by this website directly.

Google Analytics: We use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information. We therefore do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.

You can find out more about Google’s position on privacy as regards its analytics service at https://www.google.com.

CONTENT MANAGEMENT SYSTEM

Our corporate website runs on a proprietary CMS platform that uses cookies to track session information.

LOGIN AND SECURITY

When sign in is required in our web-based sites and portals, a temporary authentication (session) cookie may be used, and users can make these persistent by checking the “remember me” checkbox on the login form.

The portal’s role cookie is persistent but it only exists for 1 minute — and its contents are encrypted as well as containing a portal ID to make sure that they only apply for that portal. We use the expiry here as we want to be sure to refresh the users portal roles to pick up any alterations that may have occurred, e.g. if an admin has added the user to new roles.

Get in touch with us

Have a question?
Send a message to Geneva’s friendly support team.

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If you prefer to call or email, our team is available 24 hours/7 days.

For media enquiries contact [email protected]

For general enquiries contact

0800 GENEVA
0800 436 382
[email protected]