Medical Administrator

We are seeking a dedicated and professional Medical Administrator/Receptionist to join a thriving organisation on a full-time, permanent basis.

Client Details

As a Medical Receptionist, you will play a pivotal role in ensuring the smooth frontline function by offering a warm and professional welcome to all visitors and callers. Your responsibilities will encompass a range of administrative duties to maintain the efficiency of our operations and provide outstanding customer care to their patients.

Description

Responsibilities of the Medical Receptionist include:

• Greet all visitors and callers to the practice in a courteous and professional manner.
• Register new patients, ensuring accurate and complete documentation, and input relevant information into our medical system.
• Scan and upload documents onto our electronic medical records system, ensuring data accuracy and compliance with confidentiality protocols.
• Prepare and send letters to patients as required, maintaining clear and effective communication.
• Handle photocopying of notes and other essential information, ensuring proper organisation and storage.
• Schedule appointments for patients, demonstrating a thorough understanding of patient confidentiality and attention to detail.
• Manage reception responsibilities, ensuring efficient patient flow and minimising wait times.
• Perform various administrative tasks to support the smooth operations.
• Provide excellent customer care to all patients, addressing inquiries and concerns in a compassionate and respectful manner.

Profile

The successful Medical Receptionist will posses:

• Experience in a similar role, preferably within a health care environment.
• Strong organisational skills and keen attention to detail
• Excellent communication skills, both verbal and written
• Proficiency in using computer systems and electronic medical records.
• Ability to prioritise tasks and manage time effectively in a fast-paced environment.
• Understanding of patient confidentiality and compliance with data protection regulations.
• Empathetic and compassionate approach when dealing with patients.
• Team player with a positive attitude and willingness to collaborate.
• Previous experience in medical terminology and procedures is advantageous.

Job Offer

You will receive:

• Competitive pay rate
• Training and development
• Free parking available